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Return to shop- What materials are your bags made of?
Our bags are made from high-quality materials, including leather, faux leather, canvas, and nylon, which are detailed on each product page. - How do I choose the right size for my bag?
When choosing a bag size, consider your usage needs. We provide sizing instructions on each product page, and you can also check customer reviews to learn about other people’s experience. - What payment methods do you offer?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. - Do you ship internationally?
No, we do not ship internationally. We currently only ship domestically, and shipping costs and estimated delivery times vary depending on the destination, which will be displayed at checkout. - What is our return policy?
We offer a 7-day return policy. If you are not satisfied with the bag you purchased, you can request a return within 7 days of receiving the item. Please ensure that the bag is unused and comes with the original packaging and tags. Please check our return policy page for more details. - How to clean and maintain the bag?
Each material of the bag has different cleaning and maintenance methods. We recommend that you choose the appropriate method according to the material of the bag. It is generally recommended to wipe with a clean damp cloth and avoid using strong detergents. - How to track my order?
Once your order is shipped, you will receive an email with tracking information. You can use this information to check the latest status of the package on the carrier’s website. - Can I contact customer service?
Of course you can! If you need any help, please contact the customer service team through our contact information. We will respond to your inquiry as soon as possible.
I hope these FAQs can help you! If you have other questions, please feel free to contact us.